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Terms of Service

Last updated: 11 June 2025

1. Acceptance of Terms

By creating an account, subscribing to a chatbot plan, or otherwise using the FingoBot service ("Service"), you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not accept the Terms, do not access or use the Service.

2. Accounts

  1. You must provide accurate information when you register your Organization and keep your account details up to date.
  2. You are responsible for all activities that occur under your login credentials.
  3. Your first team member is free. Team seats added to your Organization incur a $15 USD per seat per month surcharge on the billing date.

3. Subscriptions & Billing

  • Each chatbot requires its own subscription: $10 USD/month or $84 USD/year.
  • 8,000 messages per chatbot are included each month. Overage is billed immediately at $3 USD / 1,000 additional messages.
  • All prices exclude local taxes. Payments are processed by Stripe.

4. Acceptable-Use Policy

You agree not to use the Service to:

  • Violate any applicable law or regulation.
  • Upload or distribute content that is illegal, harassing, deceptive, or harmful to minors.
  • Attempt to reverse-engineer, probe, or overload the platform.
  • Distribute copyrighted material without the prior consent of the rights holder.

5. Intellectual Property

FingoBot retains all right, title, and interest in the Service and its associated software. You own the training data and content you provide, but grant FingoBot a license to process that data solely for the purpose of delivering the Service.

6. Termination

You may cancel your subscription at any time from the dashboard or by contacting support. FingoBot may suspend or terminate your account for material breaches of these Terms with or without notice.

7. Disclaimers & Limitation of Liability

The Service is provided "as is" without warranty of any kind. In no event shall FingoBot's aggregate liability exceed the amount you paid to use the Service in the 12-month period preceding the claim.

8. Modifications to the Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or through the Service. Continued use of the Service constitutes acceptance of the revised Terms.